The Princess Express is in business to make our customers happy! Please feel free to contact us with any questions or comments. Our company policy is to respond to questions within 24 hours. Since we are smaller company, we are unable to provide customer service representatives 24 hours a day. However, staff is typically in the office Monday through Friday from 9 am - 5 pm. If we are out of the office during these hours, please leave a message and a staff representative will get back to you as soon as possible. In addition, personnel from The Princess Express do monitor incoming e-mails morning through evening hours. This is a very efficient way of corresponding with us, if you have a question. 

Customer Service Representatives from The Princess Express can be contacted through the form below,
email direct at customerservice@theprincessexpress.com, or call us at (234) 206-1788.
 
The Princess Express mailing address is P.O. Box 482, Oak Island, North Carolina, 28465.

The Princess Express is excited to announce that we have recently upgraded ThePrincessExpress.com to include the YOTPO review system. Customers will be able to review our website and products along with being able to ask questions directly related to a specific product. A customer service representative will respond to the question within 24 hours. When applicable, we will also be able to post customer questions for other customers who have purchased the same product to help answer. We are very excited about this new forum. We are confident it will help us to provide better customer service.